Refund Policy
14-day money-back guarantee
If the Service is not useful to you, ask for a refund within 14 days of your first purchase of any plan and you get the full amount back. No reason needed. This also covers your right of withdrawal as an EU consumer.
How to ask
Use the link in your Paddle receipt or go to paddle.net to find your order, or write to kaloyan052@gmail.com with the e-mail address you bought with. Paddle, our reseller and Merchant of Record, refunds the payment to the original payment method, usually within 5–10 business days. Pro access ends when the refund is made.
Renewals
You can cancel a subscription at any time and keep access until the end of the paid period. Renewals are not refunded for the unused part of a period, except where the law requires it. If a renewal went through by mistake and you have not used the Service since, write to us within 7 days and we will refund it.
Challenge fees
Fees you pay to prop firms are paid to those firms, not to us. We cannot refund them, whatever the Service showed.